Policies & Forms
Policies & Forms
Learn about the policies that help us provide you with the very best of care.
Learn about the policies that help us provide you with the very best of care.
Our telephone triage nurse is available beginning at 8am Monday–Saturday to answer questions and to make appointments for sick visits. We understand children can become ill quickly and unexpectedly, which is why we reserve a portion of our daily schedule for sick children. Please call as early in the day as possible if you need to set up a same-day appointment. If you would like to speak with one of the physicians, please leave a message with the nurse or receptionist.Depending on the concern the doctor will call you back or have the nurse help you schedule a virtual visit.
When possible, call after 10am if you need medical advice or do not need to make an appointment for the current day. You also have the option to leave a recorded message about non-urgent matters that will be returned the same business day.
Please notify us if you cannot make a well child appointment at least 24 hours in advance. Without advanced notice, there will be a $50 fee for missed well child appointments.
Please request a medication refill at least three business days before you run out of your medicine. This allows the physician who wrote the prescription to verify that your current prescription is appropriate and refilled properly. Please call your pharmacy prior to picking up medications to make sure the prescription has been filled.
For transfer of records, a signed release and an administrative fee is required per record. Please allow 7 business days for completion. Please note for those patients over the age of 18, the individual patient is required to submit the written request for transfer of records.
Health forms are required by many organizations including schools, daycare, camps, and school athletic departments. Health forms that are brought to a well child examination will be completed at that office visit. When forms are required at other times, they will be completed within seven business days. There is a $25 charge for each form.
Virginia High School League (VHSL) guidelines require completion of a sports pre-participation physical between May 1st of the current calendar year through June 30th of the upcoming year. If your child has had a well-child exam prior to May 1st of this year, they will need to come into the office for a sports physical with updated medical history and physical examination prior to completion of the sports clearance form.
Unfortunately, most insurers do not cover the cost of this additional visit, required by VHSL as of March 2013. We charge a self-pay flat rate of $75. This includes the VHSL physical form, which is collected at the time of your appointment.
Pediatrics of Arlington is proud to have a high quality laboratory in our office. Our laboratory provides convenience for patients and families as well as timely results for more efficient care. In addition, your child will be in good hands with our lab technician who has over 30 years experience with pediatric patients.
In order to cover the laboratory operating costs and maintain our high quality of care, an administrative fee of $35.00 is charged for specimens collected. Please be aware that although your child’s specimen is collected at our office, labs other than newborn bilirubin or stat labs are sent to the lab that contracts with your insurance company (i.e. Quest or LabCorp).
We ask that a lab appointment be made for our patients with outside lab orders as well as those for whom one of our providers has ordered labs to be done at a later date.
Our physicians are available by phone when the office is closed.
We make every effort to be open when there is inclement weather. Please call the office or check our website for updates and information.
If our office ever has problems with the phone service, you can always reach one of the physicians by calling the answering service directly at (703) 558-0886.
If you are dealing with a life-threatening emergency, please call 911 for an ambulance or go directly to the closest emergency room.
If your child has ingested a hazardous, poisonous, or unusual substance, call the poison control center immediately at (800) 222-1222.
Our after hours line is intended to be for urgent and emergency situations. For urgent medical issues when the office is closed, reach our on-call physician by calling our office at (703) 522-7300. Please leave a message with your child’s name and age, a contact phone number, a pharmacy number if needed, and a description of the medical issue. The on-call physician will call you back. There may be a fee assessed to after hours calls between 5-9PM.
Between 9pm and 8am, our answering service will connect you to a pediatric triage nursing service. Please note that this after-hours nursing service is not covered by most insurance plans and you will be charged a $25 fee to your child’s account.
We continue our ongoing efforts to limit COVID-19 transmission within our office, making adjustments to our procedures as the demands of the pandemic continue to change. We will keep you informed as these changes take place.
At Pediatrics of Arlington we believe that all children and young adults should receive all recommended vaccines according to the schedule published by the American Academy of Pediatrics and Center for Disease Control. Regular vaccinations are administered as one of the safest and best methods of disease prevention.
1635 N George Mason Drive
Suite 185
Arlington, VA 22205
Map & directions »
Office Phone
(703) 522-7300
Billing & Insurance
(703) 522-7340
Fax
(703) 522-0495
Parking
We are located in the 1635 Building on the Virginia Hospital Center Campus. The Zone B/Gold Parking Garage is the closest parking facility to the office, though parking is available in any of the hospital lots or on 16th St, as well as George Mason Drive.
Monday - Friday
8:30 am - 5:00 pm
Saturday
8:30 am - 12:00 pm
We require an appointment for your child to be seen. We understand that children can become ill quickly and unexpectedly, which is why we reserve a portion of our daily schedule for sick children. We do our best to schedule these visits as same-day appointments. Please call to make an appointment. Our in-office phone lines are open 8AM-5PM.
Be advised that call volumes are high between 8:00am – 9:00am, so if you have a non-urgent medical question, consider calling later in the day or send us a portal message, and our triage nurse will contact you at their soonest availability.
If your child’s illness or injury is life-threatening, call 911.
POISON CONTROL HOTLINE
1 (800) 222-1222
Our after hours line is intended for emergency or urgent situation. For urgent medical issues when the office is closed, reach our on-call physician by calling our office at (703) 522-7300. Please leave a message with our answering service that includes your child’s name and age, a contact phone number, a pharmacy number if needed, and a description of the medical issue. The on-call provider or our nurse triage service will call you back.
Due to the high volume of after hours calls, we kindly request that you wait to discuss any non-urgent medical questions and prescription requests with our nurse triage service until the following business day.
There may be a small fee assessed to after-hours calls between 5pm – 9pm.
The overnight (9pm – 8am) $25 phone triage fee remains in effect.